Privacy Policy
55bmw1 Gaming Platform

1 Introduction

This Privacy Policy ("Policy") describes how 55bmw1 ("55bmw1," "we," "us," or "our") collects, uses, stores, and discloses personal information obtained from users ("you," "Player," or "User") of the 55bmw1 online gaming platform accessible at 55bmw1.net and any associated mobile applications or services (collectively, the "Platform").

55bmw1 is committed to protecting the privacy and personal data of all players, particularly those accessing the Platform from within the Republic of the Philippines. This Policy is drafted in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Policy and those documents on matters of data privacy, this Policy shall prevail.

2 Data We Collect

55bmw1 collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we may collect include:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or with your explicit consent.

3 How We Collect Your Data

55bmw1 collects personal data through the following means:

• Direct Submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated Technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies. See Section 9 for more detail on cookies.
• Third-Party Verification Providers: Identity and document verification data received from KYC service providers engaged by 55bmw1 to assist with regulatory compliance.
• Payment Processors: Transaction reference data received from payment service providers such as GCash, PayMaya, BDO, BPI, and Metrobank when you make deposits or withdrawals.
• Fraud Prevention Services: Risk signals and device fingerprint data received from third-party fraud detection services used to protect the integrity of the Platform.

4 How We Use Your Data

55bmw1 uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your 55bmw1 player account, including processing your registration and verifying your identity.
• Service Delivery: To provide access to the Platform's games and features, process deposits and withdrawals, and deliver customer support.
• Regulatory Compliance: To fulfil our obligations under applicable Philippine laws and regulations, including anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations, and responsible gaming mandates.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other illegal or prohibited activities on the Platform.
• Responsible Gaming: To monitor player behaviour for signs of problem gambling and to enforce responsible gaming tools such as deposit limits, session limits, and self-exclusion requests.
• Platform Improvement: To analyse usage patterns and technical performance data in order to improve the functionality, reliability, and user experience of the 55bmw1 Platform.
• Communications: To send you transactional notifications (e.g., deposit confirmations, withdrawal updates), security alerts, and, where you have opted in, promotional communications about 55bmw1 offers and new games.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 55bmw1 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and 55bmw1 — specifically, to provide you with access to the Platform and its services in accordance with our Terms & Conditions.
• Legal Obligation: Processing is necessary to comply with applicable Philippine laws and regulations, including AML legislation, KYC requirements, and PAGCOR-related compliance obligations.
• Legitimate Interests: Processing is necessary for the legitimate interests of 55bmw1, including fraud prevention, security monitoring, and Platform improvement, provided those interests are not overridden by your rights and freedoms.
• Consent: Where processing is not covered by the above bases — for example, for certain marketing communications or optional data collection — we will seek your explicit consent and provide you with a clear mechanism to withdraw that consent at any time.

6 Sharing Your Data

55bmw1 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment Service Providers: GCash, PayMaya, BDO, BPI, Metrobank, and other payment processors, solely for the purpose of processing your deposits and withdrawals.
• KYC and Identity Verification Providers: Third-party services engaged to verify your identity documents and confirm your eligibility to use the Platform.
• Fraud Detection and Security Services: Providers of fraud prevention, risk assessment, and cybersecurity services used to protect the Platform and its users.
• Regulatory and Law Enforcement Authorities: Government agencies, regulators, and law enforcement bodies in the Philippines where disclosure is required by law, court order, or regulatory directive.
• IT and Infrastructure Providers: Cloud hosting, data storage, and technical support providers who process data on our behalf under strict contractual obligations.

7 Data Retention

55bmw1 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active Account Data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following the end of the business relationship, or longer if required by a regulatory authority.
• Support Communications: Customer support records are retained for three (3) years from the date of the last interaction, for dispute resolution and quality assurance purposes.
• Technical and Usage Data: Log files and usage analytics data are retained for up to twelve (12) months, after which they are anonymised or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.

8 Security Measures

55bmw1 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the 55bmw1 Platform.
• AES-256 encryption for personal data stored on our servers.
• Role-based access controls that restrict access to personal data to authorised personnel only, on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform's infrastructure.
• Multi-factor authentication requirements for administrative access to systems that process personal data.
• Incident response procedures to detect, contain, and report personal data breaches in accordance with NPC notification requirements.

9 Cookies & Tracking Technologies

55bmw1 uses cookies and similar technologies (such as web beacons and local storage) to operate and improve the Platform. The types of cookies we use are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without affecting Platform functionality.
• Functional Cookies: Used to remember your preferences, such as your preferred language or display settings, so you do not need to re-enter them on each visit.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players use the Platform — for example, which games are most popular and where users encounter errors. This data helps us improve the Platform over time.
• Security and Fraud Prevention Cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 55bmw1 Platform. 55bmw1 does not use cookies to serve third-party advertising.

10 Your Data Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 55bmw1:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfils that obligation.
• Right of Access: You have the right to request a copy of the personal data that 55bmw1 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update basic account information directly through your account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that 55bmw1 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 13. We will respond to all verified requests within thirty (30) days, consistent with NPC guidelines.

11 Minors and Age Restriction

The 55bmw1 Platform is strictly intended for individuals who are 21 years of age or older, consistent with the minimum age requirement for casino-style gambling under Philippine law. 55bmw1 does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage player will be forfeited in full.

If you are a parent or guardian and believe that your child has registered an account on 55bmw1, please contact our support team immediately so that we can investigate and take appropriate action.

12 Changes to This Policy

55bmw1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will update the "Last Updated" date at the top of this page.

Where changes are significant, we will notify registered players via the email address associated with their account or through an in-platform notification prior to the changes taking effect. Your continued use of the 55bmw1 Platform following the effective date of any revised Policy constitutes your acceptance of those changes.

We encourage you to review this Privacy Policy periodically to stay informed about how 55bmw1 is protecting your personal data.

13 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 55bmw1, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing compliance with the Data Privacy Act of 2012 and this Policy.

Data Protection Officer — 55bmw1
Email (plain text — not a link):
[email protected]

For general support enquiries, you may also contact our customer support team at:
[email protected]

For responsible gaming support, self-exclusion requests, or problem gambling resources, please visit our Responsible Gaming page.